About United Way 2-1-1

What is United Way 2-1-1?
United Way 2-1-1 is a free, confidential service that connects individuals and families to community resources and the services they need, 24-hours a day, seven days a week.

To find help, dial 2-1-1 or toll-free at 1-866-469-2211.
From a cell phone or pay phone, dial (319) 739-4211.

When you dial 2-1-1, a trained professional will listen to your situation, access a database of health and humans services providers and then give you information about the most appropriate community services.
In fiscal year 2010 (July 1, 2009 – June 30, 2010) United Way 2-1-1 professionals answered almost 60,000 calls. Click here to learn more about the features and benefits of United Way 2-1-1.

2-1-1 has many partnerships, one of our largest partnerships is with free tax preparation sites. This year, United Way 2-1-1 teamed with Linn County AARP, Linn County VITA, Operation Threshold in Black Hawk County and ISU Extension in Iowa County to schedule tax appointments for individuals. These partners completed 3,963 returns for almost $2.04 million dollars in Earned Income Tax Credits.

Here’s a short video on what 2-1-1 does:

2-1-1 has been instrumental in helping individuals receive access to information about available assistance during and after a disaster. This is because 2-1-1 has partnered with Emergency Management Offices in our service delivery area, including Linn, Jones, Johnson and Black Hawk Counties.

United Way 2-1-1 serves the residents of 24 counties in Eastern and Southeastern Iowa and partners with Cedar Valley United Way, United Way of East Central Iowa, United Way of Johnson County, United Way of Mahaska County, United Way of Wapello County and Waverly Shell Rock Area United Way.

2-1-1 is a national number and is currently active in 47 states, plus Washington D.C., Puerto Rico and Canada.
2-1-1 serves approximately 246 million Americans which is about 82% of the U.S. population.

Features and Benefits of United Way 2-1-1

Reports

FY2011 Form 990
FY 2010 Annual Report
FY 2011 Board of Directors
2011 Tax Assistance Report

2-1-1 Materials
2-1-1 Brochure
2-1-1 Poster
2-1-1 Flyer
Accreditation Press Release (August 2010)
Anniversary Press Release (February 2010)

Links to Other Resources
AIRS (Alliance of Information and Referral Systems)
Iowa Compass
The Iowa Association of Area Agencies on Aging
Iowa Homeland Security